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SHIPPING & RETURNS
Shipping Information
Our shipping costs are based on a flat rate, as well we offer local pick-up or delivery by NEW Cooperative company mail route to get your order to you as quickly and efficiently as possible. We take great care in packaging your items to ensure they arrive safely and in pristine condition. If you have any questions about shipping, please contact our Mt. Ayr Farm & Home. 641-464-3821 RGregg@newcoop.com
Return & Exchange Policy
We want you to be completely satisfied with your purchase from NEW Online Farm & Home. If for any reason you are not satisfied with your purchase, we offer a hassle-free return and exchange policy. If you need to return or exchange an item, please contact our customer service team within 30 days of receiving your order. We will provide you with a return authorization number and instructions on how to return your item. If you have any questions about our return and exchange policy, please contact our customer service team.